• Privacy Policy

Privacy Policy

Privacy Policy

Last updated: April 2026

At Ayvan Hardware, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of personal information:

  • Personal identification information: Name, email address, phone number, and mailing address.
  • Payment information: Credit card details and billing address (processed securely through our payment provider).
  • Order information: Products purchased, order history, and delivery details.
  • Technical data: IP address, browser type, and pages visited on our website.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders.
  • Send order confirmations and updates.
  • Respond to customer service enquiries.
  • Improve our website and product offerings.
  • Send promotional communications (only with your consent).
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

4. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of our website.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate information.
  • Request deletion of your personal information (subject to legal requirements).
  • Opt out of marketing communications at any time.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📍 169 Para Road, Greensborough VIC 3088
📞 03 9017 0217
✉️ Contact@ayvan.com.au